Administrative Support

Los Alamitos, CA | Full time

Job ID: [CE] Adminsitrative Support Industry: Customer Service Pay Rate: $11.00

Summary:  Plans and conducts activities concerned with  internal customer support and dental benefit research activity by performing the following duties.

Essential Duties and Responsibilities include the following. Other duties may be assigned.
Handle incoming dentifi requests for dental benefits and plan matching.
Handle incoming dentifi insurance comparer.
Handle incoming dentifi fax mapper requests.
Identifies client and program needs and engages other departments when assistance is needed.
Attend and participate in department, inter-department meetings as needed. 
      Works well with other departments to assist clients.
      Meet department production guidelines.
      Adhere to quality assurance guidelines.
Coping with job stress, getting along with customers and co-workers, accepting criticism, staying alert while on duty. 

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