Call Center Customer Service Representative

Torrance, CA | Temporary

Job ID: [TO] CUSTOMER SERVICE Industry: Pharmaceutical Pay Rate: $15/hr.

Responsibilities

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication “scripts" when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Lots of Data Entry

Requirements

  • Previous experience in a customer support/call center role
  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • High school degree a MUST
Apply Online

Not ready to apply?

Send an email reminder to:

Share This Job:

Related Jobs:

© Year Helpmates Staffing Services. All Rights Reserved.
Privacy Statement | Site Map | Site Credits.