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Associate Complaint Management wanted ! | $22.00-$25.00

Irvine, CA 92618

Posted: 02/04/2025 Job Category: Office Clerical and Administration Job Number: 819559 Pay Rate: $22 - $25 per hour

Job Description


Job Title: Associate Complaint Management Specialist
Associate Complaint Management Specialist Employee Pay: $22.00-$25.00 hourly
Associate Complaint Management Specialist Start Date: ASAP
Associate Complaint Management Specialist: 8:30am-5:00pm Monday-Friday 

We are seeking an Associate Complaint Management Specialist for a temporary opportunity with our client, a local aerospace organization! The Associate Complaint Management Specialist is responsible for supporting the required event reporting and investigation of all medical device complaint-related procedures, in accordance with applicable laws and regulations.

The Associate Complaint Management Specialist job duties:
  • Records and evaluates complaint submissions.
  • Communicates with territory managers and clinical specialists to acquire relevant complaint information.
  • Coordinates with internal departments (Customer Service, Regulatory Affairs, Quality Assurance, Medical Affairs, Manufacturing and R&D) to incorporate vital input into complaint reports.
  • Records and provides regulatory reportability decisions on complaints.
  • Ensures timely processing of complaints.
  • Generates and submits medical device event reports to appropriate authorities and government agencies as required by applicable laws and regulations.
  • Responds to inquiries regarding medical device report submission associated with device malfunction or serious injury.
  • Involved in activities to prepare for audits and inspections.
  • Receives returned goods and decontaminates if necessary.
  • Reviews and prepares complaint files for closure.
  • Participates in inter-departmental cross-functional projects.

The Associate Complaint Management Specialist job requirements:
  • High School Diploma or Equivalent.
  • Bachelor’s degree or higher preferred.
  • 3 years related work experience
  • Knowledge of medical terms associated with sacral neuromodulation procedure and Medical Device
  • Reporting regulations.
  • Exceptional organizational skills and attention to detail.
  • Able to perform job function with minimal supervision and work independently.
  • Display flexibility and a positive outlook in handling new processes, technology and general change.

If you believe you are a qualified candidate for our Associate Complaint Management Specialist, please click apply below to apply on our website!
   
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