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Customer Service Support - Bachelors degree desired 819853

Torrance, CA 90502

Posted: 01/16/2025 Job Category: Customer Service Job Number: 819853 Pay Rate: $20 per hour

Job Description

We have an immediate opening for a detail-oriented and enthusiastic Customer Service Support Representive to provide top-notch service to our customer in the Torrance area. 

Job Title: Customer Service Support Representative 
Days: Monday - Friday - Must be flexible with Overtime 
Pay: $20.00  Skills & Education:

Qualifications & Skillset:
  • Experience in multi-channel customer support (phone, SMS, chat, and email).
  • Tech-savvy, with familiarity in Zendesk, Shopify, Gorgias, and Slack are a plus.
  • A degree is preferred but not mandatory if the candidate has relevant experience in customer service or support roles.
  • Excellent communication skills, both verbal and written, with a customer-first approach.
  • Ability to manage customer inquiries efficiently, solve problems, and de-escalate/escalate when needed.
  • Previous customer service experience is a must.
  • Flexibility to cover reception duties occasionally.
  • 1 year plus is required 
  • Bilingual English/Spanish preferred but not required 

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Candice Gamboa

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About Torrance, CA

Discover your next career opportunity in the vibrant city of Torrance, California. Nestled in the heart of Los Angeles County, Torrance offers a unique blend of coastal charm, cultural diversity, and endless growth opportunities. From the beautiful beaches of Redondo and Manhattan Beach to the iconic Del Amo Fashion Center, there is something for everyone in this bustling city. Enjoy exploring the impressive art galleries like the Torrance Art Museum, catch a show at the renowned Armstrong Theatre, or cheer on the South Bay Lakers at the Dignity Health Sports Park. With its welcoming community, delicious local cuisine, and proximity to top-rated parks like Wilson Park and Madrona Marsh Nature Center, Torrance is the perfect place to take the next step in your career journey. Start your job search today and unlock a world of possibilities in Torrance, CA!