Search Jobs
Helpmates
https://cdn.haleymarketing.com/templates/63888/logo/helpmates-200x200.png
https://helpmates.com/
https://helpmates.com/
USD
19
HOUR
true
Guest Service Associate 821126
927 Hilgard Avenue Los Angeles, CA 90024 US
Posted: 02/05/2025
2025-02-05
2025-03-13
Job Category: Hospitality
Job Number: 821126
Pay Rate: $19 per hour
Job Description
Guest Service Associate job openings in the West Los Angeles area.
Job Title: Guest Service Associate pay rate: $19
Openings: Monday - Friday - 4pm - 12:30am
12:30am - 8:30am
Weekends Only - Saturday & Sunday Only - All Shifts.
The Guest Service Associate (GSA) reports to the Family Services Manager and oversees internal House operations while on shift. The GSA is responsible for maintaining a supportive, safe, and secure environment, directing the work of volunteers, and assuring that services and programs are provided in a manner consistent with current policies and procedures. GSA should feel comfortable interacting with families from diverse cultural and economic backgrounds within a semi-medical environment.
DUTIES AND RESPONSIBILITIES
Operations:
Family Care:
KNOWLEDGE, SKILLS AND EXPERIENCE:
#HSSB
Job Title: Guest Service Associate pay rate: $19
Openings: Monday - Friday - 4pm - 12:30am
12:30am - 8:30am
Weekends Only - Saturday & Sunday Only - All Shifts.
The Guest Service Associate (GSA) reports to the Family Services Manager and oversees internal House operations while on shift. The GSA is responsible for maintaining a supportive, safe, and secure environment, directing the work of volunteers, and assuring that services and programs are provided in a manner consistent with current policies and procedures. GSA should feel comfortable interacting with families from diverse cultural and economic backgrounds within a semi-medical environment.
DUTIES AND RESPONSIBILITIES
Operations:
- Connect with outgoing/incoming staff at the beginning and end of each shift to relay important information
- Maintain a safe and secure communal living environment for families
- Perform walk-throughs of entire House to ensure tidiness and safety
- Log all maintenance issues observed during daily walk-through or requested by families
- Carry duty cell phone to ensure availability for families and emergencies.
- Receive, log, and distribute all family and staff packages and mail
- Support with maintaining a clean main lobby, kitchen, seating, and dining areas
- Load, unload, and run family kitchen dishwashers
- Prepare, put out and clean up breakfast
- Stock and distribution resources including trash bags, laundry soap, diapers, toiletries, and other items to the laundry room and respective storages
- Restock and monitor soda and water machines
- Thoroughly disinfect fridges, freezers, cots, cribs, breast pumps, strollers, wheelchairs, and other items prior to putting them away
- Monitor inventory of household items, and cleaning supplies
Family Care:
- Respond to all family questions and emergency situations
- Support Family Care Manager with check-ins, check-outs, and welcome folders/bags for incoming families
- Ensure all families and staff members are health screened daily and wear a face mask.
- Complete family requests and deliveries as reported in work order system, including fridges, freezers, cribs, cots, breast pumps, and other items to support families’ needs
- Address and replace lost room guest keys and access cards
KNOWLEDGE, SKILLS AND EXPERIENCE:
- Office and customer service experience
- Good problem-solving and organizational skills
- Strong attention to detail
- Able to handle difficult situations with confidence and compassion
- Strong communication skills
- Interest in working with families and children
- Experience working with diverse populations
#HSSB
Meet Your Recruiter
Share This Job:
Related Jobs:
Login to save this search and get notified of similar positions.About Los Angeles, CA
Ready to take your career to new heights in sunny Los Angeles, California? Explore our enticing job opportunities in the City of Angels and beyond. From the glittering Hollywood sign and iconic Griffith Observatory to the vibrant arts scene, delectable cuisine, and endless outdoor adventures, LA offers a perfect blend of work and play. Immerse yourself in world-class museums like The Getty and LACMA, catch a show at the historic Pantages Theatre, or cheer on the Lakers at the Staples Center. Whether you're drawn to the beach vibes of Santa Monica or the hustle and bustle of Downtown LA, this dynamic region promises limitless growth opportunities and an unbeatable quality of life. Browse our job listings now and discover your next career adventure in Los Angeles!