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Logistics Warehouse in Cerritos is looking to hire a Customer Service Representative (Mandarin Speaking)
Schedule: Monday to Friday, 8:00 AM - 5:00 PM
Pay Rate: $28-$30 per hour (based on experience)
Job Description:
We are seeking a Logistics Warehouse Customer Service Representative who is fluent in Mandarin to join our team. The ideal candidate will provide outstanding customer support, ensure accurate order processing, and collaborate with warehouse staff and customers to ensure smooth logistics operations.
Responsibilities:
Qualifications:
Benefits:
Now Hiring ! 1st Shift | Warehouse Customer Service | 820741
16030 Arthur Street Cerritos, CA 90703 US
Posted: 02/10/2025
2025-02-10
2025-03-13
Job Category: Warehouse and Distribution
Job Number: 820741
Pay Rate: $28 - $30 per hour
Job Description
Logistics Warehouse in Cerritos is looking to hire a Customer Service Representative (Mandarin Speaking)
Schedule: Monday to Friday, 8:00 AM - 5:00 PM
Pay Rate: $28-$30 per hour (based on experience)
Job Description:
We are seeking a Logistics Warehouse Customer Service Representative who is fluent in Mandarin to join our team. The ideal candidate will provide outstanding customer support, ensure accurate order processing, and collaborate with warehouse staff and customers to ensure smooth logistics operations.
Responsibilities:
- Provide prompt and courteous responses to customer inquiries in a timely manner.
- Receive, process, and verify customer orders with accuracy.
- Ensure orders are completed and shipped on time.
- Collaborate with warehouse staff to fulfill orders and arrange shipments or deliveries.
- Escalate queries and concerns as needed to appropriate team members.
- Work with a team of Customer Service Representatives and other departments to address and resolve issues.
Qualifications:
- Previous experience in logistics or transportation is required.
- Proficiency with CargoWise software.
- Fluency in Mandarin (written and spoken).
- Familiarity with WeChat for customer communication.
- Knowledge of ECCANG system is a plus.
- Strong organizational and multitasking skills.
Benefits:
- 401(k) with company matching
- Comprehensive health insurance (medical, dental, vision)
- Paid time off (PTO)
- Employee discounts
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Ready to kickstart your career in Cerritos, California? This vibrant city in Los Angeles County is a hub of opportunity and growth! With its close proximity to the coast and iconic landmarks like the Cerritos Center for the Performing Arts, this region balances suburban tranquility with urban flair. Explore job listings in this dynamic area and discover a community known for its diverse cuisine, art galleries like the Cerritos Sculpture Garden, and scenic parks such as Heritage Park. Join the professional scene here and experience the charm of Cerritos while advancing your career. Let's find your perfect match in Cerritos, CA!