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Now Hiring ! Bilingual Mandarin Speaking| 1st Shift | Warehouse Customer Service | 820741

Artesia, CA 90703

Posted: 03/21/2025 Job Category: Warehouse and Distribution Job Number: 820741 Pay Rate: $28 - $30 per hour

Job Description


Logistics Warehouse in Cerritos is looking to hire a  Customer Service Representative (Mandarin Speaking)

Schedule: Monday to Friday, 8:00 AM - 5:00 PM
Pay Rate: $28-$30 per hour (based on experience)

Job Description:
We are seeking a Logistics Warehouse Customer Service Representative who is fluent in Mandarin to join our team. The ideal candidate will provide outstanding customer support, ensure accurate order processing, and collaborate with warehouse staff and customers to ensure smooth logistics operations.

Responsibilities:
  • Provide prompt and courteous responses to customer inquiries in a timely manner.
  • Receive, process, and verify customer orders with accuracy.
  • Ensure orders are completed and shipped on time.
  • Collaborate with warehouse staff to fulfill orders and arrange shipments or deliveries.
  • Escalate queries and concerns as needed to appropriate team members.
  • Work with a team of Customer Service Representatives and other departments to address and resolve issues.

Qualifications:
  • Previous experience in logistics or transportation is required.
  • Proficiency with CargoWise software.
  • Fluency in Mandarin (written and spoken).
  • Familiarity with WeChat for customer communication.
  • Knowledge of ECCANG system is a plus.
  • Strong organizational and multitasking skills.

Benefits:
  • 401(k) with company matching
  • Comprehensive health insurance (medical, dental, vision)
  • Paid time off (PTO)
  • Employee discounts
#HSCE

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Equal Opportunity Employer:
Helpmates provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We celebrate diversity and are committed to creating an inclusive environment for all employees. Helpmates will provide reasonable accommodations for people with disabilities in all parts of the hiring and employment process.

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About Artesia, CA

Ready to embark on a career journey in sunny Artesia, California? This vibrant city, nestled in Los Angeles County, offers a plethora of job opportunities in various industries amidst its rich cultural tapestry. Known for its diverse community, top-notch schools, and proximity to iconic landmarks like the Cerritos Sculpture Garden and Cerritos Center for the Performing Arts, Artesia boasts a charming blend of tradition and innovation that makes it an ideal place to thrive professionally. Don't miss out on the chance to explore bustling shopping districts, savor delicious authentic cuisines from Little India, or catch a game at the nearby Banc of California Stadium. Embrace the magic of Artesia and discover a world of possibilities - browse our listings now!