Call Center (Healthcare)

Orange, CA | Temp-to-Hire

Job ID: [SA] Call Center (Healthcare) Industry: Healthcare Pay Rate: $16.00

10 Customer Services Openings!!!

 

Are YOU an ambitious, motivated and friendly individual looking for an opportunity with a reputable and stable company? We have 10 Customer Service openings that we are seeking to fill right away with the right people! YOU can be part of a great team offering assistance to our community with supportive management who will value what you bring to the organization

 

Ideally, the following languages are highly desired!!Bilingual English/Chinese, English/Spanish, and English/Arabic

 

Processing member and or provider information, answering member questions, referring issues to health networks and/or making recommendations for further contacts within the organization.

Document information via the Facets computer system.

Verify member eligibility for providers.

Function efficiently and productively in a high volume telephone call center.

Maintain departmental productivity standards.

Provide follow-up assistance as needed.

Route escalated calls to the appropriate Member Liaison or Supervisor.

Assist data entry and other departments with special projects as needed.

Adhere to department time management and attendance guidelines.

Other duties as assigned by management.

 

 

To be successful in this role you will have:

 

High school diploma or the equivalent.

Minimum 2 years experience in a customer/member service or call center capacity.

Medical Terminology.

Experience in a healthcare environment speaking with members and providers.

We offer:

Weekly Pay Checks | Direct Deposit or Cash Card for Easy Access

Special Incentive Pay | Referral Bonuses 

Paid sick Leave | Holiday Pay

This position is a contract to hire, with the opportunity to increase your wages, gain an outstanding benefit package and have opportunity for professional and personal growth!

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