Bilingual Mandarin or Japanese Data Entry/Customer Service

Irvine, CA 92618

Employment Type: Full time Category: Human Resources Job Number: Bilingual Mandarin or Japanese Data Entry/Customer Service [SA] Pay Rate: $18/hr

The Criminal Research Clerks/Data Entry Clerks are primarily responsible for processing Public Records products related to pre-employment background screening applications. This position is accountable for working within client guidelines as well as the Federal Credit Reporting Act's (FCRA) regulations to provide minimal turnaround time and high quality results on background research requests.

Responsibilities of the Criminal Research Clerks/Data Entry Clerks:

Retrieves and enters a variety of information from various computer and web based systems related to an applicant's history.

*Searches and retrieves information from files, computer records, and other documents.

*Locates information and documents quickly and accurately in accordance with applicable laws and procedures.

*Supplies timely updates and notifications of delays.

*Understands the court system and terminology, and interprets results.

*Communicates effectively with courts to retrieve additional information as needed.

*Performs duties and responsibilities as assigned.

 

Requirements:

*High School Diploma or GED required

*1+ years related work experience

*Familiarity with FCRA a plus

*Intermediate knowledge of word processing software, including MS Word, Outlook, and Excel

*Strong familiarity with the internet, including internet research experience

*Excellent analytical, written and verbal communication skills

*Type 35 words per minute

*Independent and detail oriented

*Ability to work under constant deadlines

*Teamwork oriented attitude

 

  • Must be able to work 4 pm - 12:30 am
  • Must be able to do training 7 pm - 3:30 am
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