Call Center Representative

Los Alamitos, CA 90720

Posted: 07/12/2019 Employment Type: Temporary Category: Customer Service Job Number: [CE] Call Center Representative Pay Rate: $15.00

Helpmates is currently looking for an outstanding Call Center Representative to work in a busy office environment.

With a commitment to building long term relationships, this opportunity is ideal for anyone looking for a stable company to work with. Apply today to be considered for this opportunity.

 

Job Summary: Plans and conducts activities concerned with telephone customer support and dental benefit research services by performing the following duties:

 

Responsibilities of a Call Center Representative:

  • Research dental plans and communicate with clients according to department specifications.
  • Meet department production guidelines.
  • Adhere to quality assurance guidelines.
  • Basic knowledge regarding ADA codes, the dental industry, Managed Care Plans, the different forms of reimbursement, researching and customer service.

 

Requirements and Qualifications of a Call Center Representative:

  • High school diploma or GED
  • Knowledge of personal computers in a Windows environment
  • Ability to read and interpret documents and write simple correspondence
  • Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form
  • 1 year of solid customer service experience
  • 1 year of dental front office experience or trade school preferred

 

Additional Info:

  • Earn an extra $100! Great people know great people! So you if you know of anyone looking for work please refer them to me I’d love to assist in any way that I can!
  • Office hours: Full–Time hours Monday- Friday 7am-4pm

 

If you have any questions, feel free to chat with a recruiter! We are always happy to help.

Chat Live with a Recruiter: https://flashrecruit.com/jobs/1037641

 

Helpmates

Helpmates goes beyond placing you at a job, as we assess your skills, your interests and determine the best culture and fit to showcase your unique talents.  We’ve been working with top employers across Southern California for over 40 years, and as a result, we have access to unique career opportunities you won’t find anywhere else.

 

Helpmates has always been willing to work personally alongside our site management team to promote understanding and competence for both the quality of our products and the safety of our production teams. I value and appreciate my relationship with Helpmates and recommend them to any organization with staffing needs.” - Helpmates Client

 

“Helpmates responded very quickly to my application. The whole process, from hiring to getting sent to the company to work for was very quick and painless. I also liked that helpmates sent a representative out to check on us while we were at our new workplaces.” – Helpmates Specialist

 

Helpmates is an Equal Opportunity Employer (EOE). We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Employment and Housing Act (FEHA).

 

 

 

 

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