Customer Service Representative (Pharmaceutical)

Cypress, CA 90630

Posted: 10/01/2019 Employment Type: Temp-to-Hire Category: Customer Service Job Number: [CE] Customer Service Rep 10.1 Pay Rate: $20

Looking for a job is never easy.  You take the time to prepare your resume, fill out countless online applications, only to now wonder when someone is going to reach out to you.  With Helpmates, you have a partner that is here to walk you through the difficult job search, moving quickly in helping you find work.  For over 45 years, we have been helping countless job seekers find the right work opportunity for them.  What’s the difference?  It’s our award-winning service, nationally recognized safety programs and qualified CSP staffing professionals that help us earn unique and exclusive connections that you won’t find anywhere else.  Experience the Helpmates difference!    


 We are currently looking for a Customer Service Representative for a manufacturing company.


With a commitment to building long term relationships, this opportunity is ideal for anyone looking for a stable company to work with. Apply today to be considered for this opportunity. 


Job Summary: Provide customer service with information about services and products.


Responsibilities of the Customer Service Representative:

  • Answers inbound calls and directs calls to the appropriate person
  • Receives customer’s request by email, telephone, and mail to research account information, make updates, or forward to the appropriate person.
  • Provides information on product lines, prices, delivery time, drop ships items, and various promotional services
  • Responsible for general office duties


Requirements and Qualifications of the Customer Service Representative:

    • Education: Associates’ degree, Bachelor’s preferred
    • Must have experience with FDA
    • Excellent written and verbal communication skills
    • Must have supply chain and inventory experience
    • 3+ years of customer relations experience, pharmaceutical and manufacturing would be the strongest match.
    • Must be proficient in MS Office Outlook, Excel, PowerPoint, and Word


Additional Info:

  • Earn an extra $100! Great people know great people! So you if you know of anyone looking for work please refer them to me I’d love to assist in any way that I can!
  • Hours: 8:30am-5:30pm



Testimonials that reflect the Helpmates Difference:


“The service we are provided by Helpmates stands out above the rest. They consistently follow up in a timely manner and are always available to help. In this tight market they provide proactive options to support our staffing needs.” - Helpmates Client


“Helpmates has been wonderful to me and their staff has always treated me respectfully and courteously. They truly care about their work and clients.” – Helpmates Specialist


Helpmates is an Equal Opportunity Employer (EOE). We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Employment and Housing Act (FEHA).


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