Customer Service Representative - Bilingual Mandarin or Korean

Buena Park, CA 90621

Posted: 09/20/2019 Employment Type: Long Term 18 Months Category: Customer Service Job Number: [BP]09202019 Pay Rate: $15.00

Helpmates, in partnership with Amway Home of Nutrilite Products, is looking for a bilingual (Mandarin or Korean) Customer Service Representative to be apart of the team for their Amway Experience Center. The Customer Service Representative will provide exemplary customer service to all IBO leaders and will assist customers with all aspects of the business being conducted at the center. This key role will establish, maintain and develop effective relationships with IBO leaders.

Responsibilities of Customer Service Representative:

  • Accurately perform retail transactions – cash and credit transactions supporting check out.
  • Perform opening and closing cash register.
  • Perform application sign up operations with efficiency and accuracy, reflecting excitement, encouragement, and support to new applicants.
  • Be vigilant in reporting loss/theft and report any suspicions through proper channels.
  • Implement and support product promotions, activation initiatives, and IBO events.
  • Point of sales system
  • Merchandising
  • Creating displays
  • Exemplary retail customer service

 Requirements of Customer Service Representative:

  • Bilingual a Must- Mandarin or Korean
  • Prior experience in sales, cashier, customer service in a retail environment
  • Excellent interpersonal and customer service skills
  • Desire to succeed in a unique, fast-paced retail environment
  • Ability to work a part-time schedule (28+ hours per week) and able to work evenings
  • High School Diploma


Schedule: Minimum of 28.00 hours - must be open to working on Saturdays flexibility a must.

Don't forget to ask about our referral bonus!




Looking for a job is never easy.  You take the time to prepare your resume, fill out countless online applications, only to now wonder when someone is going to reach out to you.  With Helpmates, you have a partner that is here to walk you through the difficult job search, moving quickly in helping you find work.  For over 45 years, we have been helping countless job seekers find the right work opportunity for them.  What’s the difference?  It’s our award-winning service, nationally recognized safety programs and qualified CSP staffing professionals that help us earn unique and exclusive connections that you won’t find anywhere else.  Experience the Helpmates difference!    


Testimonials that reflect the Helpmates Difference:


“The service we are provided by Helpmates stands out above the rest. They consistently follow up in a timely manner and are always available to help. In this tight market they provide proactive options to support our staffing needs.” - Helpmates Client


“Helpmates has been wonderful to me and their staff has always treated me respectfully and courteously. They truly care about their work and clients.” – Helpmates Specialist


Helpmates is an Equal Opportunity Employer (EOE). We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Employment and Housing Act (FEHA).






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