Customer Service Representative

Cerritos, CA 90630 | Full time

Job ID: [CE] Category: Customer Service Pay Rate: $13-$16 per hour

We are currently seeking a Customer Service Rep to provide the most excellent service to our internal and external clients and customers.

Job Description:

  • Assist in responding to customer requests and inquiries
  • Input Leads and Log Activity in Salesforce.com (CRM)
  • Daily Data Entry: PO processing, prices, quotations, sample requests,
  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers
  • Schedule meetings, webinars and conference rooms when needed
  • Build long lasting relationship with clients

MINIMUM REQUIREMENTS -

  • Minimum 3 years’ experience preferred
  • Excellent communication skills (both written and verbal)
  • Experience with customer service a must
  • Knowledge of administrative and clerical procedures
  • Experience with CRM a plus
  • Experience in Lighting Industry is a Plus
  • Must be proficient with Microsoft Excel, Word, PowerPoint, and Outlook

 

While working with Helpmates, we offer the best benefits in the industry: Incentive Pay (1 week worth of pay), Holiday pay, ACA Medical Benefits, CA Sick Pay, 401K, unlimited referral payouts plus so much more!

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws , including the California Fair Employment and Housing Act ( FEHA ).

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