Customer Service Representative

Cerritos, CA 90703 | Full time

Job ID: [CE] Category: Customer Service Pay Rate: $15.00 - $17.25

We are currently seeking a high level Customer Service Rep to deliver superior support to our customers and staff. Feel free to call, or text 562.402.3432 Mihyiesha Flores will assist you.

 

Daily duties:

  • Customer Service Rep will be working with various departments: warehouse, accounting, and production
  • KPI reporting, and maintain webmail
  • Customer Service Rep will process purchase orders, inventory control, provide quotes, and track shipments
  • Answer incoming calls, or emails from customers to update their accounts, or handle any complaints

Requirements:

  • Must have 3 years’ of customer service experience in a call center environment; warranty experience preferred
  • Education: High School diploma, or equivalent. Degree is a plus
  • Ability to work in a deadline driven environment
  • Must have strong interpersonal skills
  • Excellent written and verbal communication style
  • Ability to service bilingual customers Spanish/English a plus

While working with Helpmates, we offer the best benefits in the industry: Incentive Pay (1 week worth of pay), Holiday pay, ACAMedical Benefits, CA Sick Pay, 401K, unlimited referral payouts plus so much more!

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Employment and Housing Act ( FEHA ).

 

While working with Helpmates, we offer the best benefits in the industry: Incentive Pay (1 week worth of pay), Holiday pay, ACAMedical Benefits, CA Sick Pay, 401K, unlimited referral payouts plus so much more!

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Employment and Housing Act ( FEHA ).

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