Member Services Representative

Long Beach, CA 90806

Employment Type: Full time Category: Customer Service Job Number: [CE] Member Services Rep Pay Rate: $14-$16

We are seeking a  Member Services Rep to provide superior customer service and a willingness to help at all times while maintaining a professional demeanor.



  • Answer high volume health care calls
  • Ensure accurate data entry
  • Provide customer service by phone, or email
  • Assist on special projects as needed 



  • High School diploma or equivalent required.
  • Bilingual (Spanish/English) Language Skill, preferred
  • Experience with large call volume 3 + years' of  call center experience
  • Experience in the healthcare, insurance or pharmacy industry highly desirable.
  • 1 - 3 years of prior experience with Medicare benefits, including Medicare Advantage Plans preferred.
  • 1 - 3 years call center or related customer service experience, required.

*If you meet all requirements please call, or text 562.402.3432 with your full name, phone number and word: Member Services


While working with Helpmates, we offer the best benefits in the industry: Incentive Pay (1 week worth of pay), Holiday pay, ACA Medical Benefits, CA Sick Pay, 401K, unlimited referral payouts plus so much more!

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Employment and Housing Act ( FEHA ).

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