Member Services Representative

Long Beach, CA 90806

Posted: 10/08/2019 Employment Type: Full time Category: Healthcare Job Number: [CE] Member Services Rep 10.8.2019 Pay Rate: $16-$17

We are currently looking for a Member Services Rep for a Medical benefits company. 


With a commitment to building long term relationships, this opportunity is ideal for anyone looking for a stable company to work with. Apply today to be considered for this opportunity.

Job Summary: The Member Services Rep be the point of contact for member questions and concerns about benefits, eligibility, referrals, and claims.


Responsibilities of the Member Services Rep:

  • Explain benefits and plan options to members
  • Follow up with members on customer issues
  • Respond quickly to member communications by phone and email


Requirements and Qualifications of the Member Services Rep:

  • Education: High School Diploma or equivalent
  • Will need to have 2 years’ of experience in a health care, insurance, or pharmacy industry
  • Must have excellent communication skills bilingual Spanish/English preferred
  • Will need to have strong attention to detail, and ability to multi-task
  • Must have strong computer skills MS Office (Outlook, Word, and Excel) are required


Additional Info:

  • Office hours: Full–Time hours Monday – Sunday 7am to 8pm, including some holidays
  • Earn an extra $100! Great people know great people!



Helpmates goes beyond placing you at a job, as we assess your skills, your interests and determine the best culture and fit to showcase your unique talents.  We’ve been working with top employers across Southern California for over 40 years, and as a result, we have access to unique career opportunities you won’t find anywhere else.


“All the jobs I've been referred to turned out great, [my recruiter] has always been there for me whenever I needed her help; she's a great agent and also a great person. When this assignment ends I will be relying on her to find me another job for sure. Thank you all for your hard work and kindness.” - Helpmates Specialist


“The service we are provided by Helpmates stands out above the rest. They consistently follow up in a timely manner and are always available to help. In this tight market, they provide proactive options to support our staffing needs.” – Helpmates Client


Helpmates is an Equal Opportunity Employer (EOE). We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Employment and Housing Act (FEHA).




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