Ocean Import Agent (Experience Required)

El Segundo, CA 90245 | Temporary

Job ID: [TO] Industry: Import/Export Pay Rate: $16/hr

A well-known Freight Forwarder is seeking an Ocean Import Agent. Ideal candidate should have some Import or Export knowledge. The Customer Service Representative will be responsible for providing ocean import customer service activities, with emphasis on deliveries to customers, as well as insuring customer service to all clients.

 Responsibilities and Duties

  • Providing Customer Service and tracking/tracing their containers
  • Monitoring container movement
  • Providing necessary documentation
  • Daily status updates to customers
  • Scheduling deliveries
  • Troubleshooting
  • Process Arrival notifications in a timely and efficient manner
  • Obtain a release from customs and carriers
  • Coordinate & release of import shipments with customers, carriers, truckers and U.S. Customs services
  • Reconcile import files and accurate data input of import files in company computer systems
  • Follow-up and finalize all import shipments with appropriate party



  • Ocean/Air Import experience specific to Transpacific, Europe, and India preferred
  • Ocean/Air Export experience is a plus
  • 3-5 years experience in NVOCC, customer brokerage, drayage, freight forwarding, and/or ocean shipping industries requires.
  • MS Office Knowledge: Word, Excel and Outlook.

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws , including the California Fair Employment and Housing Act (FEHA).

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