Order Entry Clerk

Torrance, CA 90501

Employment Type: Temporary Category: Administrative Job Number: [TO] Order Entry Clerk 051619 Pay Rate: $15

We are recruiting for an Order Entry clerk who will perform a variety of order management transactions. Resolves customer inquiries while providing efficient and courteous service through processing orders by mail, EDI, telephone or fax. This is a long term temporary role. Ideal candidate will have at least 1-2 years or order entry experience and be reliable.


 Requirements of Order Entry Clerk:

  • Responsible for processing all customer orders by telephone, EDI, mail or fax within internal guidelines.
  • Provides pricing and availability to customers using available data, price lists and related information.
  • Resolves customer requests for adjustments in orders or billing.
  • Monitors delivery dates and notifies customers of delays.
  • Verifies stock availability and enters orders for shipment of product.
  • Provides as liaison between customers and various internal departments.
  • Provides internal support to all sales area managers.
  • Monitors customer questions and complaints.
  • Maintains appropriate order files and records.
  • Confers with supervisor concerning the resolution of the most difficult cases.
  • Performs other related duties as assigned by management.

Other Activities of Order Entry Clerk:

  • Maintains good communications both inside and outside of the Company.
  • Performs special work activities and miscellaneous duties as assigned by Company management.
  • Seeks constant improvement in work processes and techniques in the department.
  • Compiles statistics and prepares various reports for management as requested.
  • Maintains cleanliness and neatness of work area.
  • High School diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.




Helpmates goes beyond placing you at a job, as we assess your skills, your interests and determine the best culture and fit to showcase your unique talents.  We’ve been working with top employers across Southern California for over 40 years, and as a result, we have access to unique career opportunities you won’t find anywhere else.

All the jobs I've been referred to turned out great, [my recruiter] has always been there for me whenever I needed her help; she's a great agent and also a great person. When this assignment ends I will be relying on her to find me another job for sure. Thank you all for your hard work and kindness.” - Helpmates Specialist

“The service we are provided by Helpmates stands out above the rest. They consistently follow up in a timely manner and are always available to help. In this tight market they provide proactive options to support our staffing needs.” – Helpmates Client

Helpmates is an Equal Opportunity Employer (EOE). We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws , including the California Fair Employment and Housing Act (FEHA).



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