Order Entry Clerk

Torrance, CA 90501

Employment Type: Temporary Category: Administrative Job Number: [TO] Order Entry Clerk Pay Rate: $17.45
  • We are recruiting for an Order Entry clerk who will perform a variety of order management transactions. Resolves customer inquiries while providing efficient and courteous service through processing orders by mail, EDI, telephone or fax. This is a long term temporary role. Ideal candidate will have at least 1-2 years or order entry experience and be reliable.

 

 

 Requirements:

  • Responsible for processing all customer orders by telephone, EDI, mail or fax within internal guidelines.
  • Provides pricing and availability to customers using available data, price lists and related information.
  • Resolves customer requests for adjustments in orders or billing.
  • Monitors delivery dates and notifies customers of delays.
  • Verifies stock availability and enters orders for shipment of product.
  • Provides as liaison between customers and various internal departments.
  • Provides internal support to all sales area managers.
  • Monitors customer questions and complaints.
  • Maintains appropriate order files and records.
  • Confers with supervisor concerning the resolution of the most difficult cases.
  • Performs other related duties as assigned by management.

Other Activities

  • Maintains good communications both inside and outside of the Company.
  • Performs special work activities and miscellaneous duties as assigned by Company management.
  • Seeks constant improvement in work processes and techniques in the department.
  • Compiles statistics and prepares various reports for management as requested.
  • Maintains cleanliness and neatness of work area.

High School diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

 

 

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws , including the California Fair Employment and Housing Act (FEHA).

 

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