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Resident Support Manager | Urgently Hiring!| 840928

Huntersville, NC 28078

Posted: 09/02/2026 Job Category: Office Clerical and Administration Job Number: 840928 Pay Rate: $28 - $30 per hour

Job Description



Resident Support Manager — Urgently hiring in Huntersville, NC!

Job Title: Resident Support Manager
Pay: $28.00–$30.00 per hour
Hours: Monday–Friday, 8:30 AM–5:00 PM
Start Date: ASAP

Looking for a rewarding career in property management? Join our dynamic team as a Resident Support Manager in Huntersville, NC, and make a real impact on residents' lives every day. As a Resident Support Manager, you'll serve as the go-to person for residents, ensuring they have a seamless, positive experience from move-in to move-out. You'll collaborate with internal teams and provide top-notch service that promotes satisfaction, retention, and community engagement.

What You'll Do
As a Resident Support Manager, you will be responsible for:
• Being the main point of contact for assigned residents and addressing their needs and concerns
• Resolving resident escalations with professionalism and empathy
• Coordinating move-in activities, including lease signing, onboarding, utility setup, and move-in follow-up
• Assisting residents with transfer and move-out procedures to ensure a smooth transition
• Monitoring resident satisfaction surveys and following up on issues promptly
• Managing maintenance requests and ensuring timely resolution
• Supporting lease compliance, HOA requirements, and effective communication with residents
• Maintaining accurate resident records and processing transactions using Yardi or similar software
• Preparing reports and working with teams to continuously enhance the resident experience
• Ensuring compliance with Fair Housing laws and company policies

What You'll Bring
The ideal candidate for this role will have:
• At least 2+ years of experience in property management, leasing, resident services, customer service, hospitality, or related fields
• Excellent communication, customer service, and conflict resolution skills
• Strong organizational skills with the ability to juggle multiple priorities effectively
• Proficiency in Microsoft Office (Outlook, Word, Excel, Teams)
• Ability to work independently while collaborating within a team environment
• Residential property management experience (preferred)
• Familiarity with Yardi or similar property management software (preferred)
• Knowledge of Fair Housing laws and HOA compliance (preferred)

Why Join Us in Huntersville?
• Supportive team environment with growth opportunities
• Competitive pay rates and benefits package
• Enjoy a flexible hybrid work arrangement
• Be part of a community-focused organization that values resident satisfaction

Location & Schedule
This position is a hybrid role in Huntersville, NC, offering a mix of remote work on Mondays and Fridays, with in-office presence Tuesday through Thursday. The schedule follows a standard weekday workweek.

Ready to Take the Next Step?
If you're ready to start a rewarding career as a Resident Support Manager in Huntersville, apply today or contact our recruiting team to learn more. Don't wait, we're hiring now!

Let our local Helpmates recruiters help you reach your career goals.
At Helpmates, we do the hard work and don't stop until you're hired! We specialize in connecting job seekers with opportunities that fit their skills and career goals. Whether you're looking to grow in your current field or explore a new path, we’re here to help you every step of the way.

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Protect Yourself from Job Scams

We’ve seen an increase in scam attempts targeting job seekers. Please know that our team will never request sensitive personal information—such as your Social Security number or banking details—outside of our secure onboarding system. This system is the only method we use to collect the information necessary for employment.

All official communication will come from verified company email addresses or phone numbers. If something seems suspicious, trust your instincts and don’t engage. Learn how to spot job scams and protect yourself here.

Equal Opportunity Employer:
Helpmates provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We celebrate diversity and are committed to creating an inclusive environment for all employees. Helpmates will provide reasonable accommodations for people with disabilities in all parts of the hiring and employment process.

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About Huntersville, NC

Ready for a vibrant career change? Explore our job opportunities in and around Huntersville, North Carolina, an enchanting town nestled near the picturesque Lake Norman. Boasting a thriving job market, scenic views, and a welcoming community, Huntersville offers a perfect blend of work and play. With attractions like the historic Latta Plantation, Birkdale Village's shopping and dining scene, and nearby Charlotte's bustling metropolis, there's no shortage of unique experiences to enjoy. Sports enthusiasts can catch a game at the Charlotte Motor Speedway or support the Carolina Panthers football team at Bank of America Stadium. Discover a career path that aligns with your aspirations in this charming and dynamic location!