Sales Operations Specialist I

Brea, CA | Full time

Job ID: [CY] Sales Operations Specialist I Industry: Aerospace Pay Rate: $20-$22

Job Summary:
The Sales Operations Specialist I is responsible for advising and supporting the external Sales Team and Program Office to include proposal management and development, field sales support, and the Sales Order Administration Process to ensure Customer Satisfaction is maintained. Both elements of this position require the ability to multi-task, interact with customers and to find creative solutions in real-time to problems and barriers.

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws , including the California Fair Employment and Housing Act (FEHA).

Duties and Responsibilities:
Develop proposals from RFP to final product
Interface with the Sales Team to update and maintain the customer account database
Prepare demonstration equipment for field Sales calls and Industry Trade Shows, setting-up the equipment on-site at locations around the world and troubleshoot issues in real-time to ensure a presentable product to potential customers
Represent the company to demonstrate and present the RAVE products to potential customers
Advise Program Managers in the Sales Administration process; providing Equipment Parts Lists (EPLs) to Operations as well as continually monitor and improve upon a scalable process of receiving and managing Purchase Orders from the Customers
Assist as required in the formulation of the weekly and monthly Sales and Operations Plan forecast
Works with Program Management on Order Administration issues that impact our Monthly Sales Plan and On-Time Delivery metrics
Continually monitors the delivery process and resolves issues in real-time that may impact On-Time Delivery
Present to Airbus the Delivery Performance report and reconcile the problem areas to maintain a positive supplier rating with Airbus


Preferred Qualifications and/or Education:
Bachelor's Degree or equivalent experience in a related field
1-3 years of experience working in a similar role
A working understanding of the company’s products and systems
Must be able to independently build a demonstration kit and troubleshoot in real-time
Good working knowledge of Microsoft Office (Word, Excel, PowerPoint and Outlook)
Soft Skills:
Must be a strong communicator, verbal and written
Must possess the quality to show maturity and discernment around customers and senior leaders
Possess a strong passion for customer satisfaction
Must be proactive, meticulous, organized, and detail oriented
Must be able to effectively work with other members of the Zii team to accomplish multiple tasks in a timely manner
Ability to proactively resolve problems in a positive manner
Ability to accomplish multiple tasks
Ability to work independently, with minimal direction


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Helpmates Staffing Services

6101 Ball Rd., Suite 101

Cypress, CA 90630

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